1. Information We Collect

• Personal Information: Name, email address, postal address, phone number, and other information you provide when contacting us or placing an order.
• Usage Data: Information about how you use our website, including IP address, browser type, device information, and pages visited.
• Cookies: We use cookies and similar technologies to enhance your experience and analyze site usage. You may disable cookies in your browser settings, but some features may not function properly.

2. How We Use Your Information

• To provide and improve our products and services
• To process orders and respond to enquiries
• To communicate with you about updates, offers, or support
• To comply with legal obligations
• To analyze website usage and improve user experience

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers (such as payment processors, delivery companies, or IT support) only as necessary to provide our services. We may also disclose information if required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

5. Your Rights (GDPR)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise your rights, please contact us.

6. International Transfers

If we transfer your data outside the UK or EEA, we will ensure appropriate safeguards are in place as required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

8. Contact

For questions or concerns about this Privacy Policy or your data, please contact us.

9. International Users & Global Compliance

Anti-Damp Limited complies with major global privacy laws, including the UK GDPR, EU GDPR, and the California Consumer Privacy Act (CCPA). If your country provides additional rights, we will honour them to the extent required by law. For cookies, see our Cookie Policy. For accessibility, see our Accessibility Statement.